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Summary of Sears Outlet Customer Service Calls

14 TOTAL CALLS
100% SUCCESSFUL CONNECTIONS
05:03 AVG CALL DURATION
7% ISSUES RESOLVED

Customers Contact Sears Outlet to Ask about:

Shipping and Delivery:

  • “Want to order item & have it delivered to a store”

Refund:

  • “Refund”

Other:

  • “Complaint of store near me”
  • “Don't have item”
  • “Questions about sales on outlet”

About Sears Outlet

Top 5 Sears Outlet Products

Website

Top 5 Dislikes about Sears Outlet

Web site two weeks behind product not available in store, Unresponsiveness, Customer service, Overselling and underdelivering, Management

Summary

Sears Outlet is a provider of retail services. The company was founded by Richard Warren Sears in 1886. Its headquarters is based in Hoffman Estates, Illinois, USA. Discount store chain Kmart purchased Sears Outlet in 2005 and renamed it to Sears Holdings. The company specializes in selling the following products: home appliances, home electronics, fitness equipment, small appliances, and laundry equipment. It operates across the United States as well as it has divisions in Mexico and Canada. There are over 1200 stores in Central and North America. Available payment options are Cash, Visa, MasterCard, Check, and PayPal.

Sears Outlet reviews and complaints

Sears Outlet is ranked 300 out of 2449 in Appliances and Electronics category

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Sears Outlet Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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