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I bought a lawn mower from the Sears outlet last year. It came with a warranty which is a lie. I have sent this seemingly lemon of a mower back 5, yes 5, times now. I thought it was a lemon since the same issue kept happening when it turns out THEY NEVER FIXED IT IN...
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1.0
#848862
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Downfall of Sears after 3 generations of my family shopping at Sears My grandparents shopped through the old Sears catalogs in the 1900s My parents would shop at only Sears. stores in Chicago stores during the 50s/60s. I bought only Craftsman tools/ Kenmore Appl. for...
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1.1
Product
#835633
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OK last week I went to the Sears Outlet store and bought what I thought was a new but scratched frig. It was delivered today, so I took the plastic compartments out to wash. And found that they were used, So I called the store and complained, I found out that Sears...
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1.0
#831222
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Worst service EVER! Bought a fridge from Sears Outlet Center in Portage Indiana. People in the store are great. Delivery service is HORRIBLE. 1. Told me they would call the night before to inform me of my pickup window. They did not. Called the next morning at...
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Anonymous
dwf

The Sears home services phone number 1-800-469-4663 operators Are from the Philippines and don't understand English.Hire English speaking operators and stop refusing customers...

2.8
#793704
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This is a scam operation. I ordered a range listed as floor model with no damage. It took them 6 weeks to finally deliver it and it had major damage. I've called and called and called and am now being told I should have KNOWN it was damaged. They are refusing to pick...
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#721171
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Purchased a LG french goor refrig/freezer for 1,300.00 and when we plugged it in & hooked up water water did not come out door it went inside the frig. and the unit never did get cool over night. Know they say to bad so sad no refund for you. save youself many...
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1.3
I didn't like
  • Customer care run around
#720177
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Sears Outlet - Terrible Customer Service. Avoid at all costs!
I purchased a floor model Samsung Refrigerator on 3/26/15 from the sears outlet store in Minneapolis MN. The problems started when the cashier forgot to *** an additional 5% for using my Sears card for payment. The store manager Jim R. tried to correct the problem but...
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Anonymous
Anonymous

Im going to comment as anonymous because I dont feel like setting up an account. I find it ironic that people go buy floor models, want the lowest possible price, and then are...

1.0
I didn't like
  • Junk products
  • Jim r
  • Junk service
#719068
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Do not buy at Sears unless you like abuse at all levels . . . Our new refrigerator purchase first began at Sears Bakersfield, CA store. 1. After 3 hours of research we bought a Sears Outlet Bakersfield refrigerator, but after taking the credit card, the online store...
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1.0
I didn't like
  • Customer service
  • Delivery service
  • Management
#718600
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My story: I bought a washer from a Sears Outlet store advertised on their website as having that item. That after chatting customer service to find out what they meant by “buying AS IS” as I could not believe they would mean just that. My 2nd huge mistake (after...
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1.0
La Pine, Oregon
#706560
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Bought a washing machine from their outlet store. They said I had to buy new hoses or it wouldn't be installed. Guess what? There were hoses inside the tub when the washer arrived. The installer used the hoses I purchased separately, though, so there is no way I can...
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1.0
I didn't like
  • Sales clerks attitudes
  • Unresponsiveness
  • Overselling and underdelivering
#702892
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