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Advertised a Samsung range with a dent - with photos - on the side for 40% off retail and i ordered. Got the ready for pickup email then drive over an hour to pick it up and they tried to pass off an oven that had obviously fallen out of the truck as the item i...
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1.0
#1118826
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Went to the Sears Outlet Center in Raleigh looking for a tool chest I searched out on their site. Shown that they had several. Drove over to the store to find out they did not have the product. I asked about why they show it as available online but it is not in the...
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2.7
I didn't like
  • Web site two weeks behind product not available in store
#1118133
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I purchased a range from Sears Outlet, it was designated as having a “cosmetic damage”. When it was delivered, I figured that one of the grates was broken and it cost $150 to replace. The manager of the store was not helpful at all, even rude. I called the executive...
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1.9
Product
I didn't like
  • Service
#1106332
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Sears Outlet - Shafted and frozen

Sears Outlet
#1065303
1.3
Details
I inadvertently ordered 2 items from Sears outlet on June 15, 2017. I got my money refunded from all except the store in NY. I had cancelled all orders. The manager only cancelled one item and I need that money back. They even have blocked me on Facebook. 552.00 is a lot of money to me
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Ups Delivery Service Review

Sears Outlet
#999366
2.6
Details
Sears outlet lost my range and delivered a fridge instead
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Customer service
Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
I think the manager deliberately cancelled only one item. I have a copy of the statement but unable to upload. Are these people at the Sears Outlet in Queens Village NY so incompetent that they didn't know to cancel the whole order. Stay away from these people. The...
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#1065322
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I was in the middle of moving and purchased a refrigerator from the Sears Outlet in Florence, KY on May 5, 2017. The refrigerator was scheduled to be delivered on Saturday, May 13th. I received a call from Sears the evening before to let me know that the delivery would...
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2.0
#1055603
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THEY TOLD to call corporate - 1800-376-0557. I WILL NEVER BE BUYING FROM SEARS AGAIN. BEWARE. KEEP CALLING MYHOME, THE STORE, ETC. THEY ARE THE WORST SERVICE. EVEN WITH 5 YEARS WARRANTY. FEEL LIKE FRAUD COMPANY -WAIT OVER ONE MONTH STILL NO FIX WASHER BROKE AFTER 2...
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Product
#1020040
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Sears Outlet - Never been treated so poorly based on payment details! HORRIBLE, HORRIBLE C.S & CO
Sears Outlet - Never been treated so poorly based on payment details! HORRIBLE, HORRIBLE C.S & CO
Sears Outlet - Never been treated so poorly based on payment details! HORRIBLE, HORRIBLE C.S & CO
Sears Outlet - Never been treated so poorly based on payment details! HORRIBLE, HORRIBLE C.S & CO
Worst experience with a business, customer service (should be named something else for sears) I've ever encountered. Bar none. Takes the cake, and the whole *** bakery. UGH! Sorry, Long, long story I'll try to make short. (haha) Order fridge jan 3, 2017 at 7:00 pm on...
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1.5
#988463
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I placed an order on Sears Outlet.com for a washer and dryer. Gave all my information correctly and paid. I received a call several hours later verifying the order and information. I answered all the questions truthfully, but somehow the lady didn't agree with...
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1.0
#912239
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My boyfriend bought me a stainless steel fridge from the acceptance now part of sears outlet. The ice maker on it stopped working so we scheduled an appointment for our ONLY day off. The time frame was from 1-5 and at 4-30 it changed to 6pm. I called and complained....
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Berkley, Massachusetts
#874506
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Contact Sears Outlet

Mailing Address:
5500 Trillium Blvd, Suite 501
Hoffman Estates, Illinois 60179
United States
Phone:
(877) 927-7957
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I bought a fridge on Memorial Day (5/30). By Tuesday I realized it wasn't cooling. I called #800 number and was told that it would be 2 weeks to get someone out there. I called the Sears Outlet Store in Indianapolis where I bought it and explained the problem. I was...
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1.3
#862164
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