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I think the manager deliberately cancelled only one item. I have a copy of the statement but unable to upload. Are these people at the Sears Outlet in Queens Village NY so incompetent that they didn't know to cancel the whole order. Stay away from these people. The...
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#1065322
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I was in the middle of moving and purchased a refrigerator from the Sears Outlet in Florence, KY on May 5, 2017. The refrigerator was scheduled to be delivered on Saturday, May 13th. I received a call from Sears the evening before to let me know that the delivery would...
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2.0
#1055603
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THEY TOLD to call corporate - 1800-376-0557. I WILL NEVER BE BUYING FROM SEARS AGAIN. BEWARE. KEEP CALLING MYHOME, THE STORE, ETC. THEY ARE THE WORST SERVICE. EVEN WITH 5 YEARS WARRANTY. FEEL LIKE FRAUD COMPANY -WAIT OVER ONE MONTH STILL NO FIX WASHER BROKE AFTER 2...
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Product
#1020040
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Sears Outlet - Shafted and frozen

Sears Outlet
#1065303
1.3
Details
I inadvertently ordered 2 items from Sears outlet on June 15, 2017. I got my money refunded from all except the store in NY. I had cancelled all orders. The manager only cancelled one item and I need that money back. They even have blocked me on Facebook. 552.00 is a lot of money to me
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Ups Delivery Service Review

Sears Outlet
#999366
2.6
Details
Sears outlet lost my range and delivered a fridge instead
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Customer service
Diversity of Products or Services
Ease of Use
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Warranty
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Sears Outlet - Never been treated so poorly based on payment details! HORRIBLE, HORRIBLE C.S & CO
Sears Outlet - Never been treated so poorly based on payment details! HORRIBLE, HORRIBLE C.S & CO
Sears Outlet - Never been treated so poorly based on payment details! HORRIBLE, HORRIBLE C.S & CO
Sears Outlet - Never been treated so poorly based on payment details! HORRIBLE, HORRIBLE C.S & CO
Worst experience with a business, customer service (should be named something else for sears) I've ever encountered. Bar none. Takes the cake, and the whole *** bakery. UGH! Sorry, Long, long story I'll try to make short. (haha) Order fridge jan 3, 2017 at 7:00 pm on...
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1.5
#988463
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My boyfriend bought me a stainless steel fridge from the acceptance now part of sears outlet. The ice maker on it stopped working so we scheduled an appointment for our ONLY day off. The time frame was from 1-5 and at 4-30 it changed to 6pm. I called and complained....
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Berkley, Massachusetts
#874506
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Downfall of Sears after 3 generations of my family shopping at Sears My grandparents shopped through the old Sears catalogs in the 1900s My parents would shop at only Sears. stores in Chicago stores during the 50s/60s. I bought only Craftsman tools/ Kenmore Appl. for...
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1.1
Product
#835633
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This is a scam operation. I ordered a range listed as floor model with no damage. It took them 6 weeks to finally deliver it and it had major damage. I've called and called and called and am now being told I should have KNOWN it was damaged. They are refusing to pick...
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#721171
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Purchased a LG french goor refrig/freezer for 1,300.00 and when we plugged it in & hooked up water water did not come out door it went inside the frig. and the unit never did get cool over night. Know they say to bad so sad no refund for you. save youself many...
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1.3
I didn't like
  • Customer care run around
#720177
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Do not buy at Sears unless you like abuse at all levels . . . Our new refrigerator purchase first began at Sears Bakersfield, CA store. 1. After 3 hours of research we bought a Sears Outlet Bakersfield refrigerator, but after taking the credit card, the online store...
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1.0
I didn't like
  • Management
  • Delivery service
  • Customer service
#718600
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Contact Sears Outlet

Headquarters Address:
5500 Trillium Blvd, Suite 501
Hoffman Estates, Illinois 60179
United States
Phone:
(877) 927-7957
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My story: I bought a washer from a Sears Outlet store advertised on their website as having that item. That after chatting customer service to find out what they meant by “buying AS IS” as I could not believe they would mean just that. My 2nd huge mistake (after...
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1.0
La Pine, Oregon
#706560
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